![]() ![]() If you set up email forwarding, only new emails sent to the former employee will be sent to the current employee.įollow these steps to convert the user's mailbox to a shared mailbox.If you convert the mailbox to a shared mailbox, all the old email will be available, too.Open the Outlook app on your computer and click the File tab. Note: You can have only one signature per account. Under Email signature, type your signature and use the available formatting options to change its appearance. If it is over 50 GB, you'll need to assign a license to it. If you want Microsoft Outlook to attach an email to a new email by default whenever you click the Forward button of an email, it’s as simple as turning the setting on. Select Settings > View all Outlook settings at the top of the page. Creating a shared mailbox is the less expensive way to go because you won't have to pay for a license as long as the mailbox is smaller than 50 GB.You can convert a shared mailbox back to a user (private) mailbox at a later date if you want. Only now it's in a shared mailbox where several people will be able to access it instead of one person. When you convert a user's mailbox to a shared mailbox, all of the existing email and calendar are retained. ![]() ![]() Convert former employee's mailbox to a shared mailbox The first step in setting up your forwarding rule is to pick the condition. When the Create Rule window displays, click Advanced Options to open the Rule Wizard. In this step, you assign the former employee's email address to another employee, or convert the user's mailbox to a shared mailbox. Go to the Home tab, click the Rules drop-down arrow in the Move section of the ribbon, and select Create Rule. ![]()
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